* Open your browsers and then click on “Tools”.
* Select “Options” and then “Privacy”.
* Click on “Remove individual cookies”.
* Press “Ok” to proceed.
After the above steps, scan and remove all malicious threats. Although viruses or other PC threats are not commonly the cause of application errors, it is good and recommended that you can check and remove all existing (if they are) threats from the computer. Once a computer is infected, some needed files that required to launch the program will be attacked and removed without your permission.
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