Home Blog

Unknown error 0XE8000084 – Steps to fix error 0XE8000084 in iTunes easily

Posted by in Blog iTunes error
on October 23rd, 2012 | Leave a comment

“iTunes could not connect to this iPhone. An unknown error occurred (0XE8000084)”

error 0XE8000084 in iTunes

When trying to connect iPhone to iTunes for an update, sync with the computer or download some music, some users will get the above annoying unknown error 0XE8000084 message. Right now, with the popularity of the iTunes, many users prefer to use it in their daily computer life, which inevitably causes some unexpected unknown errors. Here, take my own experience as an example, I am going to show you some simple steps to fix error 0XE8000084 in iTunes easily.

To fix the unknown error 0XE8000084, first you have to make sure that your iTunes program is updated to the latest version. If you still get the error message, leave your iPhone connected to your PC then:
*Quit your iTunes
*In task manager click “show processes from all users”, sort by description and kill everything named with “Apple”; also, you should kill all processes with the image name AppleMobileDeviceHelper.exe
*Click Start, Run, and copy & paste the following content – with the quotes – “%ProgramFiles(x86)%\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe” into the open box and press OK.
*Open iTunes and try another connecting job to see whether the error 0XE8000084 has disappeared or not.

Sometimes, the unknown error code 0XE8000084 will happen if you do not known enough privilege to do the job. So, you’d better select to run it as an administrator. To do this, you may directly follow these steps:

*Quit your iTunes first.
* Local Disk C: or whichever drive you have your program files installed on.
*If you are using a 32-bit Windows, open the “Program files” folder.
*If you are running a 64-bit Windows, open the “Program Files (x86)” folder.
*Locate and open the “iTunes” folder.
*Right-click on the iTunes.exe file and select “run as administrator”.
*Connect the iphone again to see whether the error 0XE8000084 has been solved or not.

If after the above steps you still get the unknown error 0XE8000084, I guess there might be something corrupt or broken within the iTunes program installed on your PC. At this time, you’d better uninstall it and then reinstall it again. To completely uninstall it, it is best that you can rely on the Windows packaged Add/Remove Programs feature:

*Go to Start, Control Panel
*Double click Add/Remove Programs
*Within the appearing list, locate iTunes and select “Change/Remove” to uninstall it.
*Then you can follow the on-screen steps to finish the iTunes uninstall job.

However, before reinstalling iTunes on the computer it is highly advised that you can first check and fix computer registry. Registry is considered as the most vital component of the operating system to store all information about the hardware and all installed software. This way, no matter whenever you send out a request, the registry will tell the system how and when to perform them correctly. However, issues like slow computer speed, blue screen error, unexpected computer shut down or system crashes, can be caused due to a simple error within the registry. If the iTunes program cannot locate the required entries to connect to your iPhone correctly, an unknown error 0XE8000084 message will happen. What is more, the iTunes uninstall process may sometimes leave over some unneeded entries in this database to stop you from successfully reinstalling it. Hence, you’d better clean out the registry first before reinstalling the iTunes. This way, you will be able to run the iTunes as well as the computer properly all the time.

Still troubled with the unknown error 0XE8000084 in connecting your iTunes? Simply follow the above steps and you will soon get this job finished, and then run your iTunes correctly without a problem.

Leave a Reply