“Error 797: The connection failed because the modem or other connecting device failed. Please make sure that the modem or other connecting device is installed.”
When attempting to establish a dial-up connection on a Windows- based computer, you will come to the chance to get the above Windows error 797 Internet problem. Thus, you may fail to access the web and browse whatever you want. Take it easy, you are able to fix this Windows error 797 quickly.
To deal with Windows error 797 Internet problem, you should know that it is very easy for the some files to become corrupted on a Windows machine as you uninstall programs or remove adware from the PC. If this is the cases, you may begin to get strange errors relating to modem or Internet connection problem and some other basic commands such as “Firefox is already running” error. Also, you may find some pages cannot be displayed correctly as usual.
To fix the Windows error 797 Internet problem, you should check and remove PC threats from the computer including viruses, Trojan horses, spyware programs, etc. Such threats are capable of stealing important information (passwords, credit card numbers, etc.), then the sensitive data is transmitted over the Web to virus creators, who then are able to take control over your infected computers. Once some fines on your computer were attacked & removed by the infection without your knowledge, you will come to the chance to get the Windows 797 error messages. Immediately download a trusted antivirus program to thoroughly scan your whole PC and get rid of all PC threats from the computer.
After making sure that the computer is clean from PC viruses, you should uninstall the modem and reinstall it again to solve the 797 Internet problem:
*Log on to the computer as administrator or as a member of the Administrators group.
*Click Start and then click Control Panel.
*Double-click Phone and Modem Options.
*Click the Modems tab.
*In the “The following modems are installed list”, click the modem that you want to remove, and then click Remove.
*Click Yes in response to the “Are you sure you want to remove the selected modem(s) from your system?” message.
*Restart the computer.
*The Found New Hardware Wizard starts and then follow the installation wizard to reinstall the modem.
After the above steps, it is highly recommended that you can troubleshoot and fix Windows registry errors. System registry plays as a vital role on your computer and almost all computer activities rely on it so as to accomplish successfully. And information from the hardware/software and among other applications is all distributed in the registry as you install them on the computer. If the computer is attacked by some viruses or when you uninstall such applications incompletely, it leaves some useless/invalid/broken entries inside the registry. If it is not maintained properly, those registry errors can be the main cause of many computer errors including the Windows error 797 Internet connection problem. However, a registry fix helps to easily troubleshoot such error and deal with it soon effectively.
Right now, even though computer makes our life more and more convenient, it at the same time can bring in some unexpected errors to the PC. Take the Windows error 797 Internet problem as an example, if cannot be fixed timely, it may stop you from fully enjoy the magic of a computer. However, you are able to easily check and fix it with the above steps.
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